Terms of Service
← Back⚠ Beta Service Notice: MascotAI is currently in beta testing. By using this service, you acknowledge that features may change, data retention policies may be modified, and service availability is not guaranteed. We recommend not submitting highly sensitive personal information during this beta period.
1. Acceptance of Terms
By accessing and using MascotAI ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
MascotAI is a college counseling platform that helps students:
- Create comprehensive academic and personal profiles
- Discover and explore universities that match their preferences
- Connect with college counselors for guidance
- Manage application materials and artifacts
- Track their college application progress
3. AI-Powered Features
🤖 Use of Artificial Intelligence: MascotAI uses Claude (by Anthropic) and other AI technologies to power certain features, including:
- University matching and recommendations
- Profile analysis and suggestions
- Content assistance and editing support
- Automated insights and reporting
By using these AI-powered features, you acknowledge that your data may be processed by third-party AI services in accordance with their respective privacy policies. We do not use your data to train AI models, and we do not share personally identifiable information without your consent.
4. User Eligibility
You must be at least 13 years old to use MascotAI. By using the Service, you represent and warrant that:
- You are at least 13 years of age
- If you are under 18, you have obtained parental or guardian consent
- All information you provide is accurate and truthful
- You will comply with all applicable laws and regulations
5. User Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate registration information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized account access
- Accept responsibility for all activities under your account
6. Acceptable Use
You agree NOT to use the Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights of others
- Upload malicious code, viruses, or harmful content
- Harass, abuse, or harm other users
- Impersonate another person or entity
- Attempt to gain unauthorized access to the Service
- Use automated systems to scrape or collect data
- Share false or misleading information
7. Intellectual Property
The Service and its original content, features, and functionality are owned by MascotAI and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of content you create and upload to the Service. By uploading content, you grant us a license to use, store, and display that content solely for the purpose of providing the Service to you.
8. Third-Party Services
MascotAI may integrate with or provide links to third-party services, including:
- Claude AI (Anthropic) — For AI-powered features
- Google OAuth — For authentication
- University databases — For institutional information
We are not responsible for the content, privacy practices, or availability of third-party services. Your use of third-party services is subject to their respective terms and policies.
9. Counselor Services
MascotAI provides a platform to connect students with college counselors but does not directly provide counseling services. Counselors using our platform are independent professionals or representatives of educational institutions.
We do not guarantee the quality, accuracy, or results of counseling services. Any disputes between students and counselors should be resolved directly between the parties.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the Service will be uninterrupted or error-free
- Warranties regarding the accuracy or reliability of information
- Warranties that the Service will meet your specific requirements
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MascotAI SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or goodwill
- Service interruptions or data loss
- Actions or decisions made based on information from the Service
- College admission outcomes or results
Our total liability for any claims related to the Service shall not exceed the amount you paid for the Service (if any) in the 12 months preceding the claim.
12. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.
13. Termination
We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe:
- Violates these Terms of Service
- Is harmful to other users or the Service
- Violates applicable laws or regulations
- Exposes us to legal liability
You may terminate your account at any time by contacting us at pranrosh@gmail.com or using the account deletion feature in your settings.
14. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.
15. Beta Service Modifications
During the beta period, we may:
- Add, modify, or remove features without notice
- Change data retention policies
- Temporarily suspend the Service for maintenance or improvements
- Reset or modify user data for testing purposes (with advance notice when possible)
We will make reasonable efforts to communicate significant changes, but we are not obligated to provide advance notice for all modifications during the beta period.
16. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which MascotAI operates, without regard to its conflict of law provisions.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
MascotAI Support
Email: pranrosh@gmail.com
We aim to respond to all inquiries within 2–3 business days.
